Terms&Conditions | Teodora Sarandi

Terms & Conditions

These General Terms and Conditions (GTC) govern the business activities of Teodora Sarandi, Interior and Floral Design, Teodora Barresi, located at Seestrasse 216, 8713 Uerikon (referred to hereafter as the "Company"). The Company manages the website www.teodorasarandi.com, offering both paid services related to interior design consultation, event decorations, floral arrangements . Additionally, the Company provides consulting services, and sells products within this field. These GTC apply to all of the Company’s services, whether provided directly or indirectly to the customer.

2. Conclusion of Contract

The contract is established when the customer places an order with Teodora Sarandi, Interior and Floral Design, Teodora Barresi for the purchase of services. It is also formed when the customer engages with the Company’s services or purchases or uses the Company’s products.

3. Prices

All prices are listed in Swiss francs (CHF) unless otherwise specified and are exclusive of VAT and any additional applicable taxes. The Company reserves the right to adjust prices at any time. The prices indicated on www.teodorasarandi.com or on the Company’s separate price list at the time of contract conclusion are applicable, and those current at the contract’s formation will apply to the customer.

4. Payment

The customer must pay the invoiced amount within 30 days of the invoice date, unless payment has already been made at the time of order via credit card, TWINT, or other payment systems. If payment is not received within this period, a reminder will be sent. Failure to pay within the reminder period will place the customer in default, incurring a default interest rate of 5% from that date. The Company reserves the right to require advance payment at any time without providing a reason. For furnishing orders made on behalf of the customer, payment must be transferred to Teodora Sarandi Interior & Floral Design in advance, after which the items will be ordered.

The invoiced amount may not be offset against any claims the customer may have against the Company. In cases of late payment, the Company reserves the right to withhold services, products, or licenses.

5. Obligations of the Company
Unless otherwise specified, the Company will fulfill its obligations by delivering the agreed-upon services, which include those published online at the time of contract formation. Both parties expressly reserve the right to engage third parties to fulfill contractual obligations. The parties must ensure that any third-party engagement complies with all mandatory legal requirements.

Both parties may terminate the contract at any time. The cancelling party is required to fully reimburse the other party for any costs already incurred. Cancellation at an inopportune time is not permitted, and the customer will be invoiced for any costs resulting from the cancellation, with the amount specified at the time of contract formation. The customer must promptly take all necessary steps to enable the Company to provide the agreed service, including preparing the agreed location, timing, and scope of arrangements. Depending on circumstances, this may involve supplying relevant information and documentation to the Company.

7. Upgrades and Add-ons
Upgrading from a smaller to a larger package is allowed at any time; however, downgrading is not permitted. If the customer selects a larger package but does not use all services, there will be no refund. Once add-ons have been chosen as part of a package, they cannot be removed at a later date. If an add-on service has been provided, it will be fully charged, with no refunds for unused add-ons. Product exchanges are generally not available.

8. Retention of Ownership
Ownership of products remains with the Company until the purchase price is paid in full. Until that time, the customer may not dispose of the products, including selling, renting, or pledging them.

9. Warranty
The Company strives to maintain the availability of www.teodorasarandi.com but cannot guarantee uninterrupted or error-free operation of the site or the absence of viruses in its files. The Company does not warrant the accuracy, completeness, reliability, or quality of the published or transmitted information and documents. Additionally, the Company cannot guarantee protection against spam, malware, spyware, hacking, phishing, or other cyber threats that may disrupt service, damage customer infrastructure (e.g., devices, PC), or otherwise impact the customer. Any issues or defects should be reported to the Company promptly for resolution.

10. Intellectual Property Rights
The Company retains all rights to its products, services, and any trademarks, or is otherwise authorized to use them by the rightful owner. These GTC and any related agreements do not transfer intellectual property rights unless explicitly stated. Further use, publication, or distribution of information, images, text, or other materials provided to the customer is prohibited without the Company’s explicit consent. If the customer uses content, text, or visual materials related to the Company that are subject to third-party rights, it is the customer’s responsibility to ensure no infringement of those rights occurs.

11. Force Majeure
The Company, along with its suppliers or third parties involved, shall be exempt from fulfilling obligations that become impossible due to events of force majeure. These events include, but are not limited to, natural disasters, earthquakes, volcanic eruptions, avalanches, storms, wars, civil unrest, revolutions, terrorism, sabotage, strikes, nuclear incidents, or reactor damage. This exemption applies for the duration of the event and a reasonable restart period thereafter. If force majeure persists for over 30 days, the Company reserves the right to terminate the contract, with any payments made by the customer fully refunded. Further claims, particularly for damages, are excluded.

12. Applicable Law / Jurisdiction
These GTC are governed by Swiss law. Unless mandatory legal provisions specify otherwise, the place of jurisdiction is the court located at the Company's registered address.